FAQs

Heating Equipment Company

  • Does Lennox offer any rebates?

    Lennox Industries provides rebates on various equipment during promotional periods throughout the year.
  • Is there a way to deduct the cost of my HVAC purchase as a medical expense?

    Medical expense deductions may be possible if the equipment is deemed a medical necessity. For example, an air cleaner might qualify as a medical necessity for individuals with respiratory conditions.
  • If I smell gas, what should I do?

    When detecting a gas odor inside your home, please follow these safety steps: Make all phone calls from outside the home. Do not use phones inside or operate any power or light switches. Contact the local Fire department (911), then Intermountain Gas Company at 1-(877)-777-7442 or your local gas supplier, and finally a local heating contractor.
  • What types of Lennox Furnaces are available?

    Lennox manufactures a comprehensive range of natural gas furnaces in both 80% and 90% efficiency ratings. Their product line also includes electric and oil furnaces with multiple models available in each category.
  • Are there limitations about where a Lennox furnace can be installed?

    Yes, certain installation restrictions apply to furnaces. Please consult the manufacturer's installation instructions, your heating contractor, and local building codes for specific requirements. Typical installation locations include garages, attics, crawl spaces, and indoor closet areas.
  • What is Silent Comfort Technology?

    Silent Comfort Technology refers to a patent-pending fan design working in conjunction with an insulated compressor to significantly reduce noise production during operation.
  • I see air conditioners rated with a SEER rating, what does this mean?

    SEER rating indicates the efficiency of an air conditioning system, similar to a vehicle's miles per gallon rating. Higher SEER numbers indicate greater energy efficiency.
  • How does an air-conditioner differ from a heat pump?

    An air conditioner allows refrigerant to flow in only one direction, supporting only the cooling cycle. A heat pump features a reversing valve that enables refrigerant to flow in two directions, providing both cooling and heating capabilities for your home.
  • Does Lennox offer a solar powered heat pump?

    Lennox began offering solar powered heat pump systems in 2010.
  • What is lowest temperature that a heat pump will work?

    Operating ranges vary by equipment model, but generally, heat pumps begin to lose efficiency around 40 degrees Fahrenheit. Most units continue functioning down to 17 degrees, with some models operating at even lower temperatures. When the thermostat detects that outdoor temperatures are too cold for efficient heat pump operation, it automatically switches to a secondary heating source such as gas, propane, oil, or electric heating.